Operating Hours:
*09:00 – 16:00 Monday to Friday (Local Time)
*We will be closed on all public holidays and over the Christmas period.

E-Mail Response Time:
We try our utmost to reply within 24hours.

We are an Internet mail business. All orders are mailed to our customers.
We will always have all our available products & prices on our web page in our catalogue
where you will be able to order from.

Delivery Time:
Sparkle Dust have a 9 day lead time for delivery time due to Public holidays & weekends.

 Our Minimum order for free delivery is R500 including VAT for Retailers

 Our Minimum order for free delivery is R2500 including VAT for Wholesalers

Orders: Please order through our catalogue so that we can correctly process your order.

Postage: Standard Post Office or Courier rates apply

Payment Methods: Cash into Sparkle Dust Standard Bank account or Electronic Fund Transfer:
Sparkle Dust CC
Standard Bank
Account: 02 071 777 6
Branch: 011842

Basic Conditions of Use

– All colours must be tested prior to use – to verify shade and strength and to insure
suitability/stability – no warranty is given or implied.
– Under no circumstances whatsoever shall the Supplier at any time be liable for any claims
for in direct or consequential damages or loss (including loss of Profits) that may be
sustained or incurred by the Customer, or for any claims of whatsoever nature made by any
other person whomsoever for any loss or damage (including, but not limited to,
consequential damages) suffered by such other person, in connection with or pursuant to
any contract concluded with the Supplier or arising out of related to the use of the goods
sold by the Supplier and whether due to delays defects, negligence or otherwise. The
Customer hereby indemnifies and holds the Supplier harmless against any claims which
may be made by third parties as contemplated above.
– The Seller shall sell and the Buyer shall purchase the Goods in accordance with any
quotation or offer of the Seller which is accepted by the Buyer, or any order of the Buyer
which is accepted by the Seller,
– These Conditions shall govern the Contract to the exclusion of any other terms and
conditions subject to which any such quotation is accepted or purported to be accepted, or
any such order is made or purported to be made, by the Buyer,
– All goods and materials are supplied to and shall be accepted by the Customer without
warranty, express or implied, against patent or latent defects and on the particular
understanding that we do not expressly or impliedly warrant or represent that such goods
or materials are suitable for the purpose for which they are bought or for any other
particular purpose.
– The Seller shall be under no liability for any damage or shortages that would be apparent
on reasonable careful inspection if the terms of this clause are not complied with and, in
any event will be under no liability if a written complaint is not delivered to the Seller
within 2 days of delivery detailing the alleged damage or shortage.
– The Buyer is under a duty whenever possible to inspect the Goods on delivery or on
collection as the case may be.
– If the Buyer purchases any Goods within one months of the launch of such goods the Buyer
shall have the right to return the Goods or any part of such order within 7 days of delivery,
provided always that the Buyer exercising such right shall:-
– return such goods at his risk and cost; and
– indemnify the Seller against any cost incurred by the Seller in rectifying any
deterioration of the Goods caused by incorrect storage or use while in the Buyer’s hands.
– The Buyer shall be responsible to ensure that, except to the extent that instructions as to
the use or sale of the Goods are contained in the packaging or labeling of the Goods, any
use or sale of the Goods by the Buyer is in compliance with all applicable statutory handling
and sale of the Goods by the Buyer is carried out in accordance with directions given by the
Seller or any competent governmental or regulatory authority and the Buyer will indemnify
the Seller against any liability loss or damage which the Seller might suffer as a result of the
Buyer’s failure to comply with this condition.
Nothing in these conditions excludes or limits the liability of the Seller:
– for death or personal injury caused by the Seller’s negligence; or
– for any matter which it would be illegal for the Seller to exclude or attempt to
exclude its liability; or
– for fraud or fraudulent misrepresentation.
– the Seller’s total liability in contract, tort (including negligence or breach of statutory duty),
misrepresentation, restitution or otherwise, arising in connection with the performance or
contemplated performance of the Contract shall be limited to the Contract price; and
– the Seller shall not be liable to the Buyer for any pure economic loss, loss of profit, loss of
business, depletion of goodwill or otherwise, in each case whether direct, indirect or
consequential, or any claims for consequential compensation whatsoever (howsoever
caused) which arise out of or in connection with the Contract.
– The Seller won’t be held liable in any way regarding injury or death for misuse or using the
product for which it was not intended.
– If the Buyer fails to make any payment, without prejudice to any other right or remedy
available to the Seller, the Seller shall be entitled to cancel the order.
– All communications between the parties shall be in fax or sent by electronic mail:
– Each party shall be liable to pay to the other damages for any breach of this Agreement
and all expenses and costs incurred by that party in enforcing its rights under this
– If and when the period of such incapacity exceeds 6 months then this Agreement shall
automatically terminate unless the parties first agree otherwise in writing.
Governing Law and Jurisdiction
The Contract shall be governed by the laws of South Africa and the parties agree to submit to the
exclusive jurisdiction of the South African courts.

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